Return & Refund Policy
Last Updated: April 26, 2026
Welcome to EventBlizz (“we,” “our,” or “us”). This Return & Refund Policy outlines how refunds, cancellations, and disputes are handled on our platform, https://eventblizz.com (the “Website”).
1. Platform Nature
EventBlizz is a multi-vendor event marketplace that connects customers with independent vendors offering event-related services and products. We do not directly provide or manage any services listed on the platform.
2. Vendor-Based Refund Policy
Each vendor on EventBlizz operates independently and may have their own return, cancellation, and refund policies. By purchasing from a vendor, you agree to their specific terms.
We strongly recommend that users:
- Review vendor policies before making a purchase
- Contact the vendor directly for clarification
3. No Direct Liability
EventBlizz is not responsible for:
- Service quality or delivery
- Vendor cancellations or delays
- Refund approvals or rejections by vendors
All refund-related decisions are made solely by the respective vendor.
4. Payment Disputes
In case of payment disputes:
- Users should first contact the vendor directly
- If unresolved, users may contact us at contact@eventblizz.com
While we may assist in communication, we do not guarantee dispute resolution or refunds.
5. Cancellations
Cancellation policies vary by vendor. Some vendors may allow cancellations within a specific time frame, while others may have strict no-cancellation policies.
Users are responsible for reviewing cancellation terms before booking or purchasing.
6. Non-Refundable Situations
Refunds may not be provided in cases such as:
- Change of mind after booking
- Failure to attend an event or use a service
- Violation of vendor terms
7. Exceptional Cases
In rare cases involving fraud, duplicate payments, or technical errors, EventBlizz may review the situation and assist where possible. However, final decisions may still depend on vendor policies.
8. Processing Time
If a refund is approved by the vendor:
- Processing time may vary depending on payment method
- EventBlizz is not responsible for delays caused by payment gateways or banks
9. Policy Updates
We reserve the right to update this Return & Refund Policy at any time. Continued use of the Website implies acceptance of the updated policy.
10. Contact Us
For any questions regarding this policy, please contact:
Email: contact@eventblizz.com
By using EventBlizz, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.
